FAQ
ABOUT US
Vawanda provides group weekends and long stays for private individuals, all focused on personal development, with gentle activites like Yoga, Pilates, sailboat, dance and many others, but also company offers (well-being team building activites, team cohesion seminars, incentive trips, work councils offers…).
RETREATS
Most of our stays are accessible for all levels, from beginner to advanced.
A stay is confirmed when the required number of participants is reached. We inform the registered participants as soon as the stay is confirmed via mail, and the “confirmed” mention appears on the website.
The potential registered participants will be notified and we will cancel their bookings. If a deposit has already been cashed, it will be reimbursed.
No, but we can buy it for you if needed, with variable agency fees from one stay to the other.
It depends on the program and the activities. For the Yoga retreats, there usualy are yoga mats on site.
According to the transportation means : if trains yes, if planes you have to wait until the stay is confirmed.
Yes
BOOKINGS
Credit card, checks, holliday vouchers and cash
Yes, between 2 and 3 installments according to the total sum.
The credit card will be charged only if the client asks for it to be.
No, it is not possible to ask for stay options.
After each booking, customers receive an automatic confirmation email.
According to the age and the type of retreat, minors can participate but the booking must be made by a parent or a tutor.
Yes, we can also organise tailored stays.
To book a weel-being stay, click on the button “Book” on the chosen stay’s page.
Yes, if you are a large enough group
Yes
By emailing [email protected] or by calling the (+33)0173203014
By emailing [email protected] or by calling the (+33)0173203014
CANCELLATION
Yes, by emailing [email protected] or by calling the (+33)0173203014
The Vawanda agency keeps a part of the amount paid according to the cancellation date or modification date : between 60 and 30 days before the stay : 30% of the total amount will be kept, between 30 and 14 days before the stay : 50% of the total amount will be kept, between 13 days before the stay and the departure day : 100% of the total amount will be kept.
If the stay is cancelled by the agency, the total amount will be refunded.
Yes, until 2 months before the booked stay’s date. After this date, The Vawanda agency keeps a part of the amount paid according to the cancellation date or modification date : between 60 and 30 days before the stay : 30% of the total amount will be kept, between 30 and 14 days before the stay : 50% of the total amount will be kept, between 13 days before the stay and the departure day : 100% of the total amount will be kept.
You can select the cancellation insurance during the stay’s booking. If you want to subscribe the insurance after having booked your stay, please contact us.
For any insurance claim or any other reason that prevents you from participating to a stay, please contact us so that we can send you the form to fill in.
INSURANCE
In case of an accident or disease preventing you from participating, your stay will be fully refunded, only if you have subscribed a cancellation insurance.
During the booking
The cancellation insurance allows you to cancel your participation in case of a real and serious impediment. The multirisk insurance allows you to cancel your participation before the stay, it also allows you to be repatriated and to have a full refund of all the costs incurred in the event of an issue during the stay
GIFT CARD
The Vawanda gift card can be used to pay for a stay during the booking.
A gift card can be bought the same way a stay can be booked, after having selected the desired amount.
18 months, starting from the date were it was bought
COMPANIES
Yes
Yes
The experiences can occur in the places chosen by the companies as well as on their premises if they are adapted.
No limited number of participants
By emailing [email protected] or by calling the (+33)0173203014
